Privacy Policy

Privacy Policy

Introduction

Welcome to https://tap-repair-professional.vibereports.co.uk (hereinafter referred to as “Tap Repair Professional,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of Tap Repair Professional’s online presence, including but not limited to:

  1. Our official website at https://tap-repair-professional.vibereports.co.uk
  2. Mobile and desktop applications developed by us
  3. Online services and tools offered through our platform
  4. Any products purchased or accessed through our services

Please note that this policy does not extend to external third-party platforms, applications, or services that you may access through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  1. Using Our Services: When you sign up as an authorized user for our applications and services, we collect and process your data to provide a seamless experience and deliver personalized features.
  2. Visiting Our Websites: Every time you visit our websites, we may gather information about your device, browsing behavior, and location, all in accordance with this policy.
  3. Communication: We communicate with users through various channels, including email newsletters, SMS/text messages, and phone calls, to provide updates, promotional offers, or support.

Personal Data Collection

We collect several types of personal data, which can be broadly categorized as follows:

  1. Account Information: This includes your username, registration details, and password hashes for secure login.
  2. Payment Information: Details related to your payment methods used for purchases or subscriptions are encrypted and stored securely.
  3. Financial Data: We may collect financial information if you choose to make in-app purchases or investments through our platform.
  4. Purchase History: Records of products purchased, including order details and timestamps.
  5. Mobile Device Identifiers: Unique device identifiers and IP addresses to recognize and personalize your experience.
  6. Location Data: Information about your geographic location when you interact with our services.
  7. Feedback and Reviews: Any comments, suggestions, or ratings provided by users.
  8. Social Media Details: If you choose to connect our services to your social media accounts, we may access certain personal information from those platforms.
  9. Product Interaction Data: Your interactions with digital products, such as app usage patterns and preferences.

We collect this data through direct user input forms, application functionalities, browser cookies, and in some cases, third-party providers who assist us in delivering services.

Cookies

To enhance your experience and provide relevant analytics, we use cookies, which are small text files stored on your device. Our cookies are categorized as:

  1. Strictly Necessary: These ensure basic functionalities of our website, such as secure login and account management.
  2. Preference Cookies: Used to remember user preferences and settings, like language selection and content personalization.
  3. Analytics Cookies: Help us understand user behavior and improve our services by tracking anonymous usage patterns.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable laws. Once the retention period expires or when data is no longer needed, we securely delete or anonymize the information.

Security Measures

Tap Repair Professional implements robust security measures to protect your personal data:

  1. Data Encryption: We use encryption protocols to safeguard sensitive data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we become aware that a child has provided us with personal data, we will take steps to delete such information from our systems.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access and Rectification: The right to request access to and correct any inaccurate or incomplete personal data we hold about you.
  2. Erasure and Restriction: In certain circumstances, you can ask us to delete or restrict the processing of your data.
  3. Data Portability: The ability to obtain and transfer your personal data in a structured, commonly used format.
  4. Objection and Non-Discrimination: Object to the processing of your data and be free from discriminatory decisions based on certain grounds.
  5. Data Protection Appeals/Complaints: You have the right to lodge a complaint with relevant data protection authorities and seek redress if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our dedicated privacy team through the channels provided in this policy.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please reach out to us via:

  • Email: [email protected]
  • Postal Mail: Tap Repair Professional Privacy Team, [Address], [City, State, ZIP]

We are committed to addressing your concerns and ensuring a transparent and secure user experience.